Lisbon Airport's RFID-based baggage handling system spares everyone's time and assures correct transit for travellers' personal belongings.
Lisbon Airport in Portugal substituted its barcode system for RFID and now both airport personnel and passengers can enjoy the significantly shortened baggage handling times and notable increase in destination accuracy of baggage. Lisbon Airport is one of the world's first to completely abandon barcode-reliant baggage handling systems.
BACKGROUND
By 2007 Lisbon Airport had experienced a significant growth in the amount of passengers, and therefore decided to update its baggage handling solution to match up with the new situation.
CHALLENGE
- The significant increase in the number of passenger traffic caused delays in baggage handling.
- Previously used barcode solution did not enable the necessary swift automation to baggage handling processes: barcode labels were often difficult to scan because of their sometimes poor quality.
RFID-based baggage handling system (BHS) utilising UPM RFID's passive ShortDipole RFID inlays with Impinj's Monza3 IC's approved by the International Air Transport Association (IATA).
SUCCESS
- Passengers can now receive their baggage more rapidly as the average time to process baggage was reduced by a noteworthy 66 %.
- The reduction in lost, mis-directed or misplaced luggage was a target achieved. At Lisbon Airport, baggage handling errors have been reduced by as much as 50 % thanks to the RFID baggage handling system.
